Safety & Privacy Center

Urgent child-safety concern

For suspected grooming, sexual exploitation, sextortion, unsafe contact with a child, or child sexual abuse material (CSAM), contact the operator using the safety email below. Email is not an emergency service and may not be immediate.

If someone is in immediate danger, contact local emergency services or the appropriate child-protection/law-enforcement authority. Do not wait for an email reply.

How to report a concern

Use the Report control on supported profiles, posts, comments/replies, messages or Marketplace listings. For urgent child-safety concerns, you may also email the safety contact above.

You can also review the Community Guidelines and the Safety, Privacy & Legal hub. Reports are handled by the operator; this page does not promise an instant response or a 24/7 service.

Child safety and age information

PadelScroll is intended to be available to people across age groups. The app does not perform age verification or change core features based on a user's age. Child safety is addressed through community expectations and guidance; this is not a guarantee that any online service can ensure a user's safety.

Birthday is optional profile information and is not used to verify age or restrict access to app features. Its visibility follows the existing profile privacy settings: public profiles may be viewed by other users, while private profiles show it only to the owner and accepted followers. You can add or correct it in profile settings.

Before you sign up

• Use a strong, unique password and never share it or any verification code.
• Only add profile details you are comfortable sharing. Review your privacy settings before posting identifying information.
• If you are a child or teen, ask a trusted adult for help when something online makes you feel unsure or unsafe.

Posting photos, videos and other content

• Assume posts and media may be saved, copied or reshared even if you later delete them.
• Keep home or school addresses, phone numbers, passwords, verification codes and precise live location out of public content.
• Do not publish another person's private information or image without permission, and never post intimate images of a child.

Direct and group messages

• Recipients and group members may save or forward messages, photos, videos and voice notes.
• Do not share passwords, sign-in links, verification codes, home or school addresses, precise live location or intimate images.
• Never pressure anyone to send private images, disclose personal information, move to secret contact, or hide an uncomfortable interaction from a trusted adult.
• If someone makes you uncomfortable, stop replying and use available block and report controls.

Marketplace: buy and sell carefully

• Review the listing and seller carefully. Be cautious of suspicious requests, pressure tactics or attempts to move a conversation elsewhere.
• Buyers and sellers arrange payment directly between themselves and are responsible for their own payment arrangements. PadelScroll does not act as the payment intermediary.
• Do not disclose passwords, verification codes, home addresses or precise live location to prove your identity.
• For in-person exchanges, choose lawful and safe arrangements; children and teens should involve a trusted adult.

Protect your information

• Do not share passwords, sign-in links, verification codes, your home or school address, or precise live location.
• Never pressure anyone to send private or intimate images, or to keep a conversation secret from a trusted adult.
• If someone makes you uncomfortable, stop replying, use available block/report controls, and tell a trusted adult if you are a child or teen.
• Marketplace buyers and sellers arrange payments directly between themselves. Be cautious, verify the other party and the item, and do not share sensitive information to prove your identity.

Suspected child sexual abuse material

Do not download, save, screenshot, forward, attach or repost suspected child sexual abuse material, and do not ask a child to resend it. Report the account or location of the content using the safety contact; include only the minimum information needed to help locate it.